We acknowledge that this procedure may be uncomfortable and I sincerely apologize for any inconvenience this issue may have caused you. That is why, we had to place these 'hoops', barriers. Apart from this, we have to prevent our guests entering the casino without the registration procedure.
All casinos in the Czech republic have to follow many strict legal regulations - one of these includes obligatory registration process in order to prevent people under 18 from being in gambling establishments. You complain that you have to 'jump through hoops' in order to get inside the casino. I will respond specificaly to the issues you brought up. We find our client´s feedback very important as it helps us get better.
